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Home > Customer Services

Customer Services

If you have a question about a product or need further assistance please Contact us at [email protected] or call us at 888-740-9304 extension 3 or 5.
We accept all major credit cards and eChecks.   Additionally we accept mail orders if you prefer to mail a standard check or money order.    For mail orders please select the payment type as "check" or "money order"; print and mail your order with your payment to:
Show Dog Synergy
P. O. Box 211111
Bedford, TX 76095
All mail orders will be shipped within 2 to 3 business days once your payment has been processed.
If you are not satisfied with any product, you may return it using our online
Return Merchandise Authorization (RMA) process as outlined in our
Usage Agreement and Policies and our help functions.

All our products can be shipped to you directly via USPS, UPS, FedEx, or SDS can deliver the products to a show site for you to pick up.

In order to have your product delivered to a show site; you must ensure that SDS will be attending the show at which you would like to pick up your order.  You can coordinate a show site delivery with SDS by sending an email to: [email protected] or by calling 888-740-9304 extension 5.  

Once you have affirmed that SDS will be attending a show where you want to pick up your product; just complete your order through our on-line store; determine your payment method and then select "SDS Show Site Delivery" as the shipping method.  

After you have placed your "Show Site Delivery" order and made arranges with SDS - At the show site contact one of the SDS representatives; provide them with your order number, and pick up your product order.  You can contact an SDS representative via phone, text, or email to coordinate your show site order pickup.  When you make arrangements for your show site order pickup; SDS will send you the phone / test numbers and email addresses of the SDS representatives that will be attending that particular show.

To see a product item's price; select the item and then select a size.

Free Shipping on all orders over $50.00 on select products

Only applies to products with "Free Shipping" icon